Collection: Frequently Asked Questions


What products do you offer?

Here at Cheertype, we offer a wide range of customized keyboards, high quality mouse and EarPhones of various brands. Browser different categories from the menu to find your favorite product.

How do I contact your customer service?

We offer 24/7 customer support service to answer your queries anytime. Just hit the chat button right bottom of the page and send your message, our team will get back to you in no time. 

Do you offer any discount offer?

Yes, we offer various discount offers for our valuable customers, you can subscribe to our newsletter to never miss any exciting offer. Currently, if you are a new customer, you can C5 coupon while placing the order to get maximum discount on your order. 

Why I should join your affiliate program?

Here are the benefits you can enjoy by joining our affiliate program.

Cookie days

30 days

Commission type

Flat Rate Per Item

Commission amount


Additional terms

You will get a 10% commission on total referral sales when a customer makes a purchase through your affiliate link or uses your coupon code.


Do you offer customization for the keyboards?

Yes, we provide customization for our keyboards. 

What I can customize in my keyboard?

We provide customization options for keyboards, allowing users to choose switches, keycaps, and Case colors

Are your keyboards compatible with different operating systems?

Yes, our keyboards are compatible with all the operating system. 


Ordering & Payments

When will I receive my order?

One of our utmost priority is to deliver your order as early as possible therefore all the local orders are delivered within 5-12 business days depend on different shipping way. 

How do I know that my order has been shipped?

Once your order has been shipped, our team will send you a confirmation at the given email address with the tracking id. 

Do you offer discounts for bulk order?

Yes, you can get in touch with our support team to get to know about the discount policy for the bulk order. 


Payments and Delivery

What payment methods are available at your store?

You can use Visa, MasterCard, Venmo. American Express as well as PayPal to pay for you order. 

Do you offer International shipping?

Yes, we offer International Shipping to various countries, please get in touch with our team for further details. 



I have received a damaged/wrong product, how do I return/exchange it?

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at

Do you offer refund policy for your products?

Yes, we offer 30-days refund policy but your request is approved only if you’re eligible. 

How can I initiate a refund request for my order

Please follow the same process and guidelines for initiating the refund request for your order. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. 

If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at